Acquisitions, mandatory cloud migration, versions reaching end of life: in 2026, developments at many PIM vendors have changed the assumptions behind existing contracts. We provide an independent review of your contract, your vendor's roadmap and the alternatives, with clear advice on whether to stay, renegotiate or switch.
Book a free initial consultationProcess and pricing
When a review makes sense
Change of ownership
Your vendor has been sold or has a new investor, as with Salsify, Pimcore, 4ALLPORTAL or Perfion. See the Consolidation Report for an overview.
End of self-hosting
Your system runs in your own data centre, and the vendor is moving to SaaS, as Stibo Systems is doing with support ending at the end of 2027.
Version reaching end of life
Your version no longer receives patches, for example Akeneo 7 or SAP Commerce On-Premise.
New pricing or licensing model
User licences are being replaced by packages, AI features cost extra, or prices rise significantly at renewal.
Contract renewal approaching
Your contract expires in the next six to twelve months, and you want to know whether its terms are still competitive.
Dissatisfaction with ongoing service
Roadmap commitments are delayed, support quality is declining, or connectors are being discontinued.
What we review
Contract
- Contract term, notice periods and automatic renewal
- Price adjustment and indexation clauses
- Change-of-control provisions
- Data portability and exit support
- Service levels, support and data location
Vendor and roadmap
- Ownership, investment strategy and potential acquisitions
- Commitments on versions, deployment model and connectors
- Status of AI features: available or merely announced
- Developments in the partner network and support across German-speaking markets
Costs
- Total cost over three to five years
- Costs of migration, moving to SaaS or upgrading
- Additional costs for AI, modules and interfaces
- Comparison with standard market terms
Alternatives
- Which systems meet your requirements, drawing on over 180 vendor profiles
- Effort and risk involved in switching
- Whether renegotiation is enough or switching is worthwhile
What you receive: a written assessment with a clear recommendation (stay, renegotiate or switch), a list of clauses and points to negotiate with your vendor and, if needed, an initial shortlist of alternatives.
Process and pricing
Step 1
Initial consultation
free
30 minutes, online
- Your current situation and deadlines
- Initial assessment of whether action is needed
- Proposed next steps
Step 2
Vendor & Contract Review
€1,800
full-day workshop, excluding VAT
- Review of your contract, vendor, roadmap and costs
- Comparison with market alternatives
- Written recommendation and negotiation checklist
Step 3, if needed
Renegotiation or PIM selection
from €199
per consulting hour, excluding VAT
- Support in discussions with your vendor
- or structured PIM selection at a fixed price
An overview of all services and prices: Services and pricing.
Frequently asked questions
Do I need to amend my contract after a change of ownership?
No, existing contracts remain valid. However, a change of ownership is a good opportunity to review the contract term, pricing clauses and commitments before the next renewal. Vendors are often open to negotiation around a change of ownership.
What is a change-of-control clause?
It defines what happens if your vendor changes ownership, such as a special right to terminate or price protection for a specified period. If your contract does not include one, you can negotiate its inclusion at renewal.
When should I start the review?
Ideally, six to twelve months before your contract expires or support ends. PIM selection usually takes two to three months, while implementing a new system takes six to twelve months.
Do you need my contract documents?
Yes, for the workshop we review your contract, proposals and service specifications. For the free initial consultation, a brief description of your current situation is enough.
Let's talk about your PIM contract.
In a free initial consultation (30 minutes), we establish whether action is needed and where.
